Refund Policy

1. Refund Time Frame

You have 7 days from the date of purchase to request a refund. After 7 days, we unfortunately cannot offer a refund.

2. Conditions for Refund

To be eligible for a refund, your request must meet one of the following conditions:

• Problem with Template Files: If there is an issue with the template files that prevents them from functioning as described.
• Not Finding What You Were Looking For: If the product you purchased did not meet your expectations or needs, and you are unable to find a suitable solution.

Refunds will not be granted for:

• Custom services such as website building, design, or any other bespoke work.

3. Refund Method

Refunds will be issued to the original payment method used for the purchase.

4. Non-Refundable Items

Certain products and services are non-refundable, including:

• Custom services like website building or design that are tailored specifically to your needs.

5. Refund Request Process

To request a refund, please fill out the Refund Request Form on our website: Submit Refund Request

Alternatively, you can contact us via email at admin@pearlsites.site or use our website’s contact form.

6. Customer Support

If you have any questions or need assistance with the refund process, please reach out to us:

• Email: admin@pearlsites.site
• Contact Form: PearlSites Contact Form

We are here to help and will respond to your inquiry as soon as possible.